@article{acmxrds2009,
 author = {Ko, Ryan K. L.},
 title = {A Computer Scientist's Introductory Guide to Business Process Management (BPM)},
 journal = {Crossroads},
 volume = {15},
 number = {4},
 month = jun,
 year = {2009},
 pages = {4:11--4:18},
 publisher = {ACM},
 address = {New York, NY, USA},
}


Warning--I didn't find a database entry for "gartner"
Warning--I didn't find a database entry for "greenresearch"
Warning--I didn't find a database entry for "forrester"
Warning--I didn't find a database entry for "hp"
Warning--I didn't find a database entry for "mercury"
Warning--I didn't find a database entry for "ibm"

@INPROCEEDINGS{bpeltest2008,
author={Qiulu Yuan and Ji Wu and Chao Liu and Li Zhang},
booktitle={Web Site Evolution, 2008. WSE 2008. 10th International Symposium on},
title={A model driven approach toward business process test case generation},
year={2008},
month={Oct},
pages={41-44},
keywords={Web services;business data processing;formal specification;BPEL specification;TTCN-3;U2TP framework;UML2.0 activity diagram;Web service;business process test case generation;enterprise information system;model driven approach;Automatic testing;Chaos;Information systems;OWL;Spine;System testing;Unified modeling language;Web services;Automatic testing;Modeling},
doi={10.1109/WSE.2008.4655394},
ISSN={1550-4441},}

@article{soatest2008,
 author = {Li, Z. J. and Tan, H. F. and Liu, H. H. and Zhu, J. and Mitsumori, N. M.},
 title = {Business-process-driven Gray-box {SOA} Testing},
 journal = {IBM Syst. J.},
 issue_date = {July 2008},
 volume = {47},
 number = {3},
 month = jul,
 year = {2008},
 issn = {0018-8670},
 pages = {457--472},
 numpages = {16},
 url = {http://dx.doi.org/10.1147/sj.473.0457},
 urlaccessdate = {07 apr. 2014},
 doi = {10.1147/sj.473.0457},
 acmid = {1466618},
 publisher = {IBM Corp.},
 address = {Riverton, NJ, USA},
}

@inproceedings{Ramezani:2012:DIM:2413516.2413545,
 author = {Ramezani, Elham and Fahland, Dirk and van der Aalst, Wil M. P.},
 title = {Where Did {I} Misbehave? Diagnostic Information in Compliance Checking},
 booktitle = {Proceedings of the 10th International Conference on Business Process Management},
 series = {BPM'12},
 year = {2012},
 pages = {262--278},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg},
}

@inproceedings{Gambini:2011:AEC:2040283.2040300,
 author = {Gambini, Mauro and La Rosa, Marcello and Migliorini, Sara and Ter Hofstede, Arthur H. M.},
 title = {Automated Error Correction of Business Process Models},
 booktitle = {Proceedings of the 9th International Conference on Business Process Management},
 series = {BPM'11},
 year = {2011},
 pages = {148--165},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg},
}

@inproceedings{vanderWerf:2012:CCC:2413516.2413526,
 author = {van der Werf, Jan Martijn E. M. and Verbeek, H. M. W. and van der Aalst, Wil M. P.},
 title = {Context-Aware Compliance Checking},
 booktitle = {Proceedings of the 10th International Conference on Business Process Management},
 series = {BPM'12},
 year = {2012},
 pages = {98--113},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg},
}

@inproceedings{deLeoni:2012:AEL:2413516.2413525,
 author = {de Leoni, Massimiliano and Maggi, Fabrizio Maria and van der Aalst, Wil M. P.},
 title = {Aligning Event Logs and Declarative Process Models for Conformance Checking},
 booktitle = {Proceedings of the 10th International Conference on Business Process Management},
 series = {BPM'12},
 year = {2012},
 pages = {82--97},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg},
}

@inproceedings{Liu:2011:BAM:2040283.2040307,
 author = {Liu, Rong and Vacul\'{\i}n, Roman and Shan, Zhe and Nigam, Anil and Wu, Frederick},
 title = {Business Artifact-centric Modeling for Real-time Performance Monitoring},
 booktitle = {Proceedings of the 9th International Conference on Business Process Management},
 series = {BPM'11},
 year = {2011},
 pages = {265--280},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg},
}

@book{unittesting,
  title={Automated Defect Prevention: Best Practices in Software Management},
  author={Adam Kolawa and Dorota Huizinga},
  year={2007},
  publisher={Wiley-IEEE Computer Society Press}
}

@book{webtesting,
  title={Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems},
  author={Hung Q. Nguyen and Bob Johnson and Michael Hackett},
  year={2003},
  publisher={Wiley}
}

@book{desikan2006software,
  title={Software Testing: Principles and Practice},
  author={Desikan, S. and Ramesh, G.},
  isbn={9788177581218},
  year={2006},
  publisher={Pearson Education Canada}
}


@inproceedings{aalst2003survey,
 author = {van der Aalst, Wil M. P. and Hofstede, Arthur H. M. Ter and Weske, Mathias},
 title = {Business Process Management: A Survey},
 booktitle = {Proceedings of the 2003 International Conference on Business Process Management},
 series = {BPM'03},
 year = {2003},
 pages = {1--12},
 publisher = {Springer-Verlag},
 address = {Berlin, Heidelberg}
}


@article{aalst2013survey,
 author = {Wil M. P. van der Aalst},
 title = {Business Process Management: A Comprehensive Survey},
 journal = {ISRN Software Engineering},
 volume = {2013},
 number = {507984},
 year = {2013},
 numpages = {37},
}


@book{graham2012experiences,
  title={Experiences of Test Automation: Case Studies of Software Test Automation},
  author={Graham, D. and Fewster, M.},
  year={2012},
  publisher={Addison-Wesley}
}

@inproceedings{wang2012test,
  title={A Test Automation Framework Based on WEB},
  author={Wang, Fei and Du, Wencai},
  booktitle={IEEE/ACIS 11th International Conference on Computer and Information Science (ICIS), 2012  },
  pages={683--687},
  year={2012}
}

@book{pol2002software,
  title={Software testing: a guide to the TMap approach},
  author={Pol, Martin},
  year={2002},
  publisher={Addison-Wesley}
}

@book{swebok,
  title={Guide to the Software Engineering Body of Knowledge ({SWEBOK})},
  author={Alain Abran and James W. Moore and Pierre Bourque and Robert Dupuis},
  year={2004},
  publisher={IEEE Computer Society}
}


@book{pressman,
  title={Software Engineering: A Practitioner's Approach},
  author={Pressman, Roger S.},
  year={2009},
  edition={7},
  publisher={McGraw-Hill}
}


@inproceedings{sbsi2013,
author = {Jessica Lasch de Moura and Gabriel Machado Lunardi and Andrea Schwertner Charão and Patrícia Pitthan Barcelos and Benhur de Oliveira Stein},
title = {Gestão de Processos de Negócio em Curso de Sistemas de Informação: Relato de Experiência Utilizando Software Livre},
booktitle = {IX Simpósio Brasileiro de Sistemas de Informação},
year = {2013},
pages = {206--217},
}

@inproceedings{santana2010,
author = {A. F. L. Santana and C. F. Alves and H. P. de Moura},
title = {Governança de {BPM} em Processos Inter-Organizacionais do Setor Público},
booktitle = {VII Simpósio Brasileiro de Sistemas de Informação},
year = {2010},
pages = {445-452},
}

@book{scheithauer2008applying,
  title={Applying Business Process Management Systems: A Case Study},
  author={Scheithauer, G. and Wirtz, G.},
  year={2008},
  publisher={Otto-Friedrich-Univ. Bamberg, Fak. Wirtschaftsinformatik und Angewandte Informatik}
}

@incollection{samia2010,
AUTHOR    = {Barn, Balbir and Oussena, Samia},
BOOKTITLE     = {Information systems development: towards a service provision society},
TITLE   = {{BPMN}, toolsets, and methodology: a case study of business process management in higher education},
PAGES     = {685--693},
PUBLISHER = {Springer, Boston, MA},
YEAR      = {2010},
}
http://www.academia.edu/243230/BPMN_Toolsets_and_Methodology_A_Case_Study_of_Business_Process_Management_in_Higher_Education

@article{SORDI2007,
   title = {{Análise de componentes da tecnologia de Business Process Management System (BPMS) sob a perspectiva de um caso prático}},
   journal = {{JISTEM - Journal of Information Systems and Technology Management}},
   author={Sordi, José Osvaldo de and Spelta, Andrea Giovanni},
   ISSN = {1807-1775},
   volume = {4},
   year = {2007},
   month = {00},
   pages = {71 - 94},
   }



@article{DUBOULOZ2004,
   title = {{Business Process Management Systems (BPMS)}},
   journal = {{Ensures Consulting}},
   author={DUBOULOZ, B},
   year = {2004},
   month = {00},
   pages = {00-00},
   }

@article{wohed2009patterns,
  title={Patterns-based evaluation of open source {BPM} systems: The cases of {jBPM}, {OpenWFE}, and {Enhydra Shark}},
  author={Wohed, P. and Russell, N. and Ter Hofstede, A.H.M. and Andersson, B. and van der Aalst, W.M.P.},
  journal={Information and Software Technology},
  volume={51},
  number={8},
  pages={1187--1216},
  year={2009},
  publisher={Elsevier}
}

@inproceedings{davalos2004ensino,
  title={O ENSINO DE MODELAGEM DE PROCESSOS DE NEG{\'O}CIO: UMA ABORDAGEM BASEADA NO USO DE RECURSOS COMPUTACIONAIS},
  author={D{\'a}valos, R.V.},
  booktitle={XXVII CONGRESSO BRASILEIRO DE ENSINO E ENGENHARIA--COBENGE},
  year={2004}
}


@misc{infosys,
title = {Performance Testing of Business Process Management ({BPM}) aplications using {JMeter}},
author = {Mohan Kumar and Bhagwan Sahai},
url = {http://www.infosys.com/edge/resources/Documents/business-process-management.pdf},
urlaccessdate = {07 apr. 2014},
year = {2013},
}

@misc{hp,
title = {{HP} Business Process Testing},
author = {{Hewlett-Packard}},
year = {2013},
}

@misc{JMETER,
title = {Aplicação desktop projetada para testes de carga e medidas de performance},
author = {JMeter},
url = {http:www.http://jmeter.apache.org/},
urlaccessdate = {15 jan. 2014},
year = {2012},
}


BPMI.org, OMG: Business Process Modeling Notation Specification. Final AdoptedSpecification. Object Management Group (2006), available at: http://www.bpmn.org
@misc{BPMN,
author = {BPMI},
title = {{OMG}: {Business Process Modeling Notation} Specification. {Final Adopted Specification}. {Object Management Group}},
url = {http://www.bpmi.org/},
urlaccessdate = {07 apr. 2014},
year = {2006},
}

@misc{BONITASOFT,
title = {Bonitasoft Open Source Workflow and BPM Software},
author = {BonitaSoft},
year = {2012},
url = {http://www.bonitasoft.com},
urlaccessdate = {07 apr. 2014},
}

@misc{BLAZEMETER,
title = {BlazeMeter Load Testing Cloud},
author = {BlazeMeter},
url = {http://blazemeter.com/},
urlaccessdate = {07 apr. 2014},
year = {2012},
}


@misc{gartner,
title = {Magic Quadrant for Business Process Management Suites},
author = {Gartner},
year = {2010},
}

@misc{forrester,
title = {The Forrester Wave: {BPM} Suites, {Q1} 2013},
author = {Forrester Research},
publisher = {Forrester Research},
year = {2013},
}

@misc{greenresearch,
title = {Business Process Management ({BPM}) Cloud, Mobile, and Patterns: Market Shares, Strategies, and Forecasts, Worldwide, 2013 to 2019},
author = {{Winter Green Research}},
year = {2013}
}

@misc{burnette2006google,
  title={Google Web Toolkit},
  author={Burnette, Ed},
  year={2006},
  publisher={The Pragmatic Bookshelf}
}

@misc{FIREBUG,
title = {Firebug},
author = {Mozilla},
year = {2013},
url = {http://getfirebug.com/},
urlaccessdate = {07 apr. 2014},
}

@misc{FIDDLER,
title = {Fiddler Web Debugging Proxy},
author = {Telerik},
year = {2013},
url = {http://fiddler2.com/},
urlaccessdate = {07 apr. 2014},
}

@inproceedings{holmes2006automating,
  title={Automating functional tests using Selenium},
  author={Holmes, Antawan and Kellogg, Marc},
  booktitle={Agile Conference, 2006},
  pages={6--pp},
  year={2006},
  organization={IEEE}
}

@BOOK{JestonNelis2012,
author = {John Jeston and Johan Nelis},
title = {Business Process Management: Practical Guidelines to Successful Implementations},
publisher = {Butterworth-Heinemann},
year = {2012},
edition = {2nd},
pages = {464},
}


@BOOK{laudon,
author = {Kenneth C. Laudon and Jane P. Laudon},
title = {Management Information Systems},
publisher = {Prentice-Hall},
year = {2011},
edition = {9th},gartner
}

@manual{ASTM:D4052,
address = {United States of America},
month = {April},
organization = {American Society for Testing and Materials},
pages = {4},
title = {Standard Test Method for Density and Relative Density of Liquids by Digital Density Meter},
title = {{ASTM} D 4052–96},
year = {1996},
}

@misc{JASPERSOFT,
title = {JasperSoft: Intelligence inside},
author = {JasperSoft},
url = {http://community.jaspersoft.com/},
urlaccessdate = {07 jan. 2013},
year = {2013},
}

@BOOK{weske,
author = {Mathias Weske},
title = {Business Process Management: Concepts, Languages, Architectures},
publisher = {Springer},
year = {2012},
edition = {2nd},
}

@BOOK{ABPMP,
author = {{ABPMP}},
title = {Guide to the Business Process Management Body of Knowledge (BPM CBOK)},
publisher = {Association of Business Process Management Professionals},
year = {2012},
edition = {2nd},
}


@misc{WEBSPHERE,
title = {Websphere, software para ambientes SOA},
author = {IBM},
year = {2012},
url = {http://www-01.ibm.com/software/websphere/},
urlaccessdate = {07 apr. 2014},
}

@misc{ORACLEBPM,
title = {Oracle BPM Suite},
author = {Oracle},
year = {2012},
url = {http://www.oracle.com/br/technologies/bpm/overview/index.html},
urlaccessdate = {07 apr. 2014},
}

@misc{INTALIO,
title = {Intalio},
author = {Intalio BPMS},
year = {2014},
url = {http://www.intalio.com/},
urlaccessdate = {07 apr. 2014},
}

@misc{BIZAGI,
title = {Bizagi Business Process Management (BPMS) solution},
author = {Bizagi},
year = {2014},
url = {http://www.bizagi.com/},
urlaccessdate = {07 apr. 2014},
}

@misc{TIBCOBPM,
title = {Tibco BPMS},
author = {Tibco Software Inc.},
year = {2014},
url = {http://www.tibco.com/products/resource-centers/business-process-management/default.jsp},
urlaccessdate = {07 apr. 2014},
}

@misc{ACTIVITI,
title = {Activiti BPMS},
year = {2014},
url = {http://activiti.org/},
urlaccessdate = {07 apr. 2014},
}

@misc{ALFRESCO,
title = {Open Source Enterprise Content Management System (CMS)},
author = {Alfresco},
url = {http://www.alfresco.com/},
urlaccessdate = {07 apr. 2014},
year = {2012},
}

@book{lawrence2012debugging,
  title={Debugging with Fiddler: The Complete Reference from the Creator of the Fiddler Web Debugger},
  author={Lawrence, Eric},
  year={2012},
  publisher={Eric Lawrence}
}

@inproceedings{sbqs2013,
author = {Rafael Chiavegatto and Vanilton Pinheiro and Andréia Freitas Vieira and João Clineu and Erbett Hinton Oliveira and Ellen Barroso and Alexandre Amorim and Tayana Conte},
title = {Especificação e Automação Colaborativas de Testes utilizando a técnica {BDD}},
booktitle = {XII Simpósio Brasileiro de Qualidade de Software},
year = {2013},
pages = {334--341},
}
